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1. Responsible controller
The operator of this website and the responsible controller in terms of data protection is:
B. Braun Medical Ltd.
2. General information on processing personal data
We process your personal data in compliance with the data protection laws of the Federal Republic of Germany and the European General Data Protection Regulation. In no case will we forward your personal data to third parties outside of the B. Braun group for advertising or marketing purposes without your consent.
As an international company, we work together with external service providers. To the extent that processed data contain personal content, corresponding contractual agreements and organizational measures have been enacted according to applicable law which ensure the security of your data.
In our company, compliance with legal regulations and this policy is monitored by our data protection officers. Our employees are trained to handle personal data and have committed in writing to comply with data protection regulations.
As a general rule, our website can be used without providing personal data. Insofar as personal data (name, address or email addresses, for example) are collected, this is always on a voluntary basis whenever possible.
We draw your attention to the fact that data transmission via the Internet (e.g. when communicating by e-mail) may involve gaps in security. We attempt to protect your data from unauthorized access by third parties by means of precautions such as pseudonymization, data economy, observing deletion periods and in consideration of the current state of the art technology. Despite these protective measures, however, we cannot completely rule out unlawful processing by third parties.
3. Data collection and processing in case of access from the Internet
When you visit our website, our web servers save each access temporarily to a log file. The following data are entered and saved until automated deletion:
- Anonymized IP address of the requesting computer
- Date and time of the access
- Name and URL of the called data
- Report whether the call was successful
- Identification data of the used browser and operating system
- Website, from which the access is carried out
- Name of your Internet access provider
These personal data are not processed beyond the cases indicated above, unless you explicitly consent to further processing.
4. Purpose of the data use
In accordance with the principle of data avoidance and data economy of the General Data Protection Regulation, we only collect personal data on our website when it is either required for your desired purpose, we are obligated to do so due to legal regulations or contracts, if we have a legitimate interest and/or if you voluntarily give us your consent.
When entering personal or business data (e.g. email address, name, address), the disclosure of your data is performed on an explicitly voluntary basis.
We process your contact and business related data based on statutory regulations in connection with existing or pending business relationships. In addition, with your input, you declare your consent for the data entered to be collected, processed or used for the purpose designated by you. We process and save your provided data only as long as required for the intended purpose and delete these after fulfilling the purpose or after expiration of the respective retention periods. Collection, processing or use does not occur for any other purpose. Your consent for data use can be revoked at any time with effect for the future. Insofar as you refuse the use of the data, we hereby inform you that our services may only be usable to a limited degree.
The following are possibilities of how we can use the data:
Due to statutory regulations:
- Execution of our General Terms and Conditions
- Management of our business
- Protection from or determination of possible fraudulent transactions
Owing to contractual purposes:
- Payment processing for purchases and other services
- Processing of your application documents
Due to your consent:
- Making contact
- Sending of samples, rewards, products and information
- Registration with competitions, programs or offers at your request
- Delivery of other services that we have offered to you
- If permissible by law, delivery of user-specific, unsolicited offers and information about the products and services of B. Braun
- Surveys on our websites
- Development and provision of advertising that is adjusted to your interests
Owing to our legitimate interest:
- Determination of the effectiveness of our advertising
- Development of new products and services
- Analysis of the use of our products, services and websites
- Knowledge, how you reached our website
5. How we use your data
We use the data, which we collect, in order to make the products and services requested by you available, to inform you about other products and services offered by B. Braun and to manage our websites and services (e.g. newsletter) and to satisfy our rights and obligations with regard to data processing as stipulated by law.
In order to make a comprehensive offer available to you your data are transmitted and used within the scope of the B. Braun Group (you can find information relating to the B. Braun Group here.)
6. Protection of minors
Children and people under the age of 18 normally do not transmit personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and we affirm that we do not collect personal data from children, nor do we use it in any way or disclose it to third parties without authorization.
7. Transmission of data via the Internet
The Internet is a globally open platform. Due to the Internet's inherent mode of operation and the systemic risks involved, any data transmissions are made at your own risk. For your security we exclusively offer our services via the encrypted transmission channel.
Our Internet pages also use so-called "cookies." Cookies are small text files that are stored on your computer and that your browser saves. They do not cause damage to your computer and do not contain viruses. They serve to make our offering more user-friendly, effective and secure. Some cookies (so-called "functional cookies," e.g. for language settings and order processes) are those that are required in order to guarantee the essential functions of the website. Without these cookies, the website cannot be used as intended.
The majority of the cookies used by us are so-called “session cookies“. They will be deleted automatically after the end of your visit. Other cookies remain stored on your terminal device until you delete these. These cookies enable us to recognize your browser again on the next visit.
9. Security Measures
We have taken extensive precautions to protect the security of your data. The data transmitted to us that you have entered e.g. in HTML websites (contact forms) are transmitted in an encrypted form (SSL - Secure Socket Layer) via the public data network to B. Braun, where they are saved and processed.
This website uses an SSL encryption for reasons of security and for the protection of the transmission of confidential contents, such as for example the inquiries that you send us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If the SSL encryption is activated the data, which you transmit to us, cannot be read by third parties.
10. Processing of your communication requests - Salesforce Marketing Cloud
If you send us inquiries via the contact form, then your details from the inquiry form, including the contact details you provided there, will be stored in order to process your request and in case of follow-up questions. We will not share this information without your consent.
Use of the Salesforce Marketing Cloud
We use the remarketing features of Salesforce Marketing Cloud, which are made available by the service provider from salesforce.com, Inc. The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105, USA ("Salesforce"). If you have agreed to receive our newsletter and visit our site by means of one, then web beacons will be employed. This will enable us to understand the effectiveness of our newsletter, e.g. whether you have opened an email or what part of the newsletter was particularly interesting.
In this regard we use e.g. the tracking methods "Email open tracking" and "Email link tracking."
Email open tracking: This process involves tracing over the 1x1 pixel described below in the HTML template, in order to determine whether you have opened the newsletter.
Email link tracking: This process involves tracking in order to determine whether a link was clicked within the email (click trough). For this purpose, the links are converted into trackable links by Marketing Cloud.
Salesforce uses so-called web beacons in the majority of the emails it sends. Web beacons (also called ClearGIFs or counting pixels) are small graphics (ca.1×1 size GIF files) that are set, among other things, on websites or in HTML emails. Web beacons perform functions similar to those of cookies. However, they are unnoticeable to the user. In particular, information about whether the email has been opened and whether the user's system is capable of receiving HTML emails can be obtained via web beacons. No personal information is collected via the web beacon.
If you do not wish to receive email notifications via web beacons, you may also receive emails in text form (not in HTML format) by changing the settings within your email client and by blocking the receipt of HTML formatted emails.
Consent to the transmission of data in the context of your desired services
You have chosen to be informed about future offers and products (e.g. newsletters, forms, etc.) from the B. Braun Group. When using this portal, data may be transferred from you to a contracted for and carefully selected service provider in the United States. The standards for data protection in the USA are not comparable with those in Germany or Europe. As a result, adequate data protection cannot always be guaranteed. In order to ensure that your data is protected to the fullest extent possible, our company undertakes the necessary protective measures. This way, your data will be transmitted to the USA in accordance with the principles of limitation of use to a specific purpose and data economy, thereby ensuring that only absolutely necessary information provided by you is stored.
11. Forwarding of data to third parties
Your personal data will not be forwarded to third parties (thus outside of the B. Braun Group), unless you have granted us your corresponding prior consent. Excluded from this provision is the forwarding to service partners, such as for example parcel service provider or freight forwarders, if the transmission is necessary for the order processing or delivery of the goods.
The logistics service providers receive the data that are required for the delivery for use at their own responsibility. We accordingly restrict this to sending the data that are necessary for the delivery.
In addition, other service providers are involved in the work for the initiation and processing of the contracts, such as for example IT service providers or the hosting service provider for the website. These companies operate for B. Braun within the framework of a so-called order processing and may only use the personal data according to our instructions.
B. Braun has obligated these service providers to the General Data Protection Regulation as per contract and monitors these companies.
Further excluded is the transmission of data for the order processing or delivery of the goods or services or the transmission and use for bookkeeping and settlement purposes within the B. Braun Group. For the forwarding of the data these can be saved (cf. Point 10) in the cloud application salesforce.com, Inc. The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105, USA (“Salesforce”). In addition, no transmission will take place to third parties without your consent.
In all of these cases the transmission will be carried out in line with the applicable national and European data protection provisions; the scope of the transmitted data is only limited to the necessary minimum in this case.
12. Newsletter data
When you sign up for a newsletter that we offer, we save your name and email address, as well as information that allows us to verify that you are the owner of the email address provided and that you agree to the receipt of the newsletter. For postal shipping, your address will also be required. If you order the newsletter via our contact form, we process your request in our Salesforce Marketing Cloud (see point 10). Your data will be processed exclusively for the desired newsletter; any further use of your data for other purposes will not take place. Moreover, your data will not be shared with third parties. Our registration system ensures that the newsletter in question has actually been chosen by you. This is done by sending a registration email with confirmation link (so-called double-opt-in procedure).
The consent granted for the storage of your data, your email address and their use in sending the newsletter can be revoked at any time, for example via the "unsubscribe" link in the newsletter.
We have concluded a contract with Adobe for the contract data processing and implement the strict stipulations of the German data protection authorities in full when using Adobe Analytics.
In order to protect input forms on our website we use the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google“. By using this service a distinction can be made whether the corresponding input is of human origin or is carried out improperly by automatic mechanical processing.
According to our knowledge the referrer-URL, the IP address, the conduct of the website visitors, information about operating system, browser and dwell time, cookies, presentation instructions and scripts, the input conduct of the user as well as mouse movements in the area of the “reCAPTCHA” checkbox are transmitted to “Google”.
Google uses the thus obtained information among others to digitalize books and other printed products as well as to optimize services such as Google Street View and Google Maps (for example house number and street name recognition).
The IP address transmitted within the framework of “reCAPTCHA” is not combined with other data of Google, unless you are logged into your Google account at the time when using the “reCAPTCHA” plugin. If you want to prevent this transmission and saving of data about you and your conduct on our website by “Google” you must logout of “Google” before you visit our website or use the reCAPTCHA plugin.
15. Lead Forensics
This website uses Lead Forensics, a B2B sales and marketing enablement tool. It is operated by Lead Forensics, UK Headquarters, Communication House, 26 York Street, London, W1U 6PZ, UK.
The Lead Forensics tool uses a tracking code for identifying businesses visiting our websites based on their business IP addresses. This is not the same as cookies. The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. Under no circumstances will the data be used for the personal identification of an individual visitor. If IP addresses are collected, they will be anonymised immediately after collection. The information generated by the Lead Forensics tracking code is transmitted to the Lead Forensics tool and processed and stored in the UK within a secure environment.
The Lead Forensics tool does not provide us with the IP addresses. It provides us information on what companies have visited our website, the date and duration of their visit, and the web pages that they visit. This information allow us to analyze the use of our website and eventually contact those companies about their experience or for sales purposes. As an international company, to be able to guaranty you the best service, we transmit this data to our subsidiaries and distributors as far as necessary. Beyond this purpose, there is no transmission of personal information to third parties.
More information can be found at www.leadforensics.com.
16. Social Media Plugins
Within the Internet presence of B. Braun it may occur that contents of third parties are used (so-called “plugins”). These can appear in the form of YouTube videos, RSS-Feeds or graphics of other websites or also by social media pushbuttons, such as for example the share button of Facebook.
If you are on a website of B. Braun, on which contents of third parties are integrated, under certain circumstances a connection will be set up with the respective social network. The content of the pushbuttons may be transmitted to your browser hereby and be integrated into the website hereby. This means that the respective provider always receives the information that your have called the B. Braun website. It is not relevant in this case whether you are a member of a social network or are not logged into such a network. Furthermore, irrespective whether you actually act with the integrated content, information will be automatically collected by the social network. The following data can be transmitted hereby: IP address, browser information and operating systems, screen resolution, installed browser plugins (e.g. Adobe Flash Player), origin of the visitor (if you have followed a link) and the URL of the current website.
If you are logged into one of the social networks during the use of the website of B. Braun, under certain circumstances the information about the call of the website will be linked with your member data and saved. If you are a member of a social network and do not want this data to be transmitted you must logout of the social network before visiting the B. Braun website.
You additionally have the possibility to block social media plugins by add-ons in your browser and therefore to prevent a data transmission.
Plugins of the social network Facebook are integrated on our websites, provider Meta Platforms Inc. (USA). You can recognize the Facebook plugins by the Facebook logo on our website. You will find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=en_US.
If you do not want Facebook to be able to allocate the visit to our websites to your Facebook user account please logout of your Facebook user account.
You can change your data protection settings at Twitter in the account settings under: https://twitter.com/login?lang=en.
Our website uses functions of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. A connection to servers of LinkedIn will be set up with each call of one of our websites, which contains functions of LinkedIn. LinkedIn is informed that you have visited our websites with your IP address. If you click the "recommend button" of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to allocate your visit to our website to you and your user account. We would like to point out that we as the provider of the sites neither have any knowledge of the content of the transmitted data, nor their use by LinkedIn.
Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. A connection to servers of XING will be established with each call of one of our websites, which contains functions of XING. According to our knowledge no personal data are saved hereby. In particular no IP addresses are saved, nor the usage behavior evaluated.
Our website uses plugins of the YouTube website operated by Google. The operator of the websites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our websites fitted with a YouTube plugin a connection will be established to the servers of YouTube. It will be communicated to the Youtube server hereby, which of our websites you visited.
If you are logged into your YouTube account, you enable YouTube to directly allocate your surf behavior to your personal profile. You can prevent this by logging out of your YouTube account.
16.6. Use of Google Maps
In order to show you interactive maps directly in the website and to make the comfortable use of the map function possible, we include Google Maps on our websites by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Parent: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). To use these services, the user's IP address is sent to Google. The IP address is required for the presentation of this content, but is only used to deliver the content. Your location data will not be collected by Google without your consent (usually as part of your device settings).
We use share buttons provided by the messenger service WhatsApp by Meta Platforms Inc. (USA). These buttons allow you to share a post or website using WhatsApp. The WhatsApp sharing button is only a link to WhatsApp. Therefore, no data is transferred to WhatsApp by just visiting our website.
If you actively use the WhatsApp button, a direct connection is established between your browser and the WhatsApp server via the plugin. WhatsApp thereby receives the information that you have visited our website with your IP address. If you click on the WhatsApp button while you are logged into your WhatsApp account, you can share the content of our websites on your WhatsApp profile. This enables WhatsApp to assign the visit to our websites to your user account. We would like to point out that we, as the provider of the websites, have no knowledge of the content of the transmitted data or its use by WhatsApp. If you do not want WhatsApp to be able to assign the visit to our websites to your WhatsApp user account, please log out of your WhatsApp user account beforehand.
16.8. LinkedIn Lead Gen Forms and Facebook Lead Ads
The B. Braun Group uses the "Lead Gen Forms" ad format on LinkedIn as well as the “Lead Ad” ad format on Facebook. Those are forms that already partially pre-filled with LinkedIn/Facebook profile data, with which users can, depending on the content of the form, for example, register for a B. Braun event or request to be contacted. Users that have filled out and submitted such a form on LinkedIn or Facebook are considered data subjects of the data processing and can assert various rights (more information under point 26). Since the form can only be submitted if the user consents to the data processing, the legal basis is this "consent".
17. Your rights as a data subject
You always have the right of access to your personal data, their origin and recipients and the purpose of data processing, free of charge, as well as a right to rectification, erasure or to restriction of processing of these data. Furthermore, you have the right to obtain the personal data relating to you that you have provided to a responsible party, in a structured, common and machine-readable format.
You may also revoke a consent granted by you for the processing and use of your data, which is not necessary owing to a superordinate legal regulation or directly for the processing of an existing contractual relationship, at all times. In this respect and with regard to further questions relating to the topic of personal data you can contact us at the address stated in the imprint. Upon request, we will inform you in writing if and which personal data we have stored about you, in accordance with applicable law.
18. Retrieval of the data protection provisions
19. Your contacts for data protection matters
If you have questions regarding the processing of your personal data, you may directly contact our data protection officer and his team, who are also available for information requests, applications or complaints:
B. Braun Medical Ltd.
19.1 Your right to information
In accordance with the General Data Protection Regulation, our customers have a right to information about their saved data, free of charge. Upon request, we will inform you in writing if and which personal data we have stored about you, in accordance with applicable law. You can find more information here.
19.2 Your legal rights under Art. 15 DSG (Datenschutzgesetz = Data Protection Act)
The court at your registered office/place of residence or the District Court Willisau is responsible for the following requests: Claims for the implementation of the right to information under Art. 28/Art. 28A and Art. 28B ZGB (Zivilgesetzbuch = Swiss Civil Code) and those concerning the enforcement of the right to information in accordance with DSG. Please contact our data protection officer or our legal service before enforcing your legal claims.
Status March 2022